ABOUT ORDER

We process orders between Monday and Saturday.

SHIPMENT FEES

Standard shipping time: 6-15 business days
Express shipping time: 4-7 business days

*The actual shipping cost differs to depend on the shipping country and the weight of the item.

*The standard shipping within the United States is $5.99, the express shipping is $34, only standard shipping is available in remote areas, with a shipping fee of $12.99.

(Remote areas of the US include: Alaska, Hawaii, Puerto Rico, American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific)

Shipping Info: Only accept a valid street address. Do not deliver to P.O. Boxes. 

Total Delivery Time=Processing Time + Shipping Time

Processing Time:

1-3 Business Days

Standard Shipping Time:

United State/Australia: 6-12 Business Days

Canada/Europe: 6-15 Business Days

Rest of World: 6-18 Business Days

For some remote areas, it may take up to 20-25 business days to deliver the parcel

 Please keep in mind that:

-Orders that are returned because of an invalid address may incur an additional shipping charge if they are reshipped. After an order has been shown to be delivered to a correct shipping address, we cannot be held responsible for lost of stolen packages;

If an order is returned to us due to invalid/insufficient address, or unclaimed.

A reshipping fee would incur as following:

-United State orders: $5.99

-Canada/Australia orders: $5.99

-Asia Order: $5.99

-EU Orders: $7.99

-Rest of the world: $19.99

TRACKING

Tracking your order has always been so easy. Just monitor your shipment by Track My Order
If you have any questions, please contact our customer service at service@maisonfoufou.com for further assistance.


At Maison Foufou, we do our very best to deliver your order as fast as possible!